Andrea Masteller

Kory Johnson

"Customer Satisfaction is a

process that starts with

the first impression a

customer has of our business

and involves every employee."

-- Joe Lacey

Andrea is our administrative goddess. She joined Becker's six "short" years ago. She is in charge of the database and rental program. Her responsibilities are compatible with her fondness for attention to detail. She holds a degree in marketing from ISU. She enjoys the flexibility and openness in the ever honest and challenging atmosphere that Becker's provides.

Another "perk" that adds sweetness to her work day, is its proximity to the coffeehouse Grounds For Celebration. Her craving for their white truffle caramel latte is ceaseless. In a test to her willpower, she tops it off with whipped cream, on Friday's only. Andrea has "A great spouse Steve, two wonderful daughters, and an incredible dog, Bongo." She also enjoys reading and school volunteerism.

Last year, she traveled to LA for one of the final airings of Bob Barker's legendary game show "The Price is Right." Sometimes, when customers' calls become long-running, too, she is tempted to urge them, as Barker would, to "Come on down and make a deal." "That's because I know that Becker's is always honest and fair and 'The price is right,' for real," she says.

Kory is our associate. He is a native Iowan and has loved music from early childhood. He attended Graceland University, and subsequently graduated from the University of Iowa with a degree in Double Bass Performance. He is a meat and potatoes guy with a weakness for everything pie. He is also an avid fan of international cuisine. While he is "a man for all seasons," Kory is at his best during Iowa's colder weather months. He is hoping to grow a green thumb to expand his interests into spring and summer.

Kory's wife Christine, a violinist and teacher, and he share the camaradarie of playing in the Des Moines Symphony. When there, Kory loves playing his bass "Loud and low." He also enjoys evening walks, cooking, and spending time with their two cats.

Kory has been employed at Becker's for five years. When asked about his experience at Becker's he said, "My work here is compatible with my lifelong passion for music. As a devout Mr. fix it, I enjoy learning the intricacies of instrument repair. I thrive on building relationships with people. I am proud to be associated with Becker's. It is a friendly professional, shop that is truly, fine in every way."